Debit Calendar

Download a copy of our 2020 direct debit calendar.

YMCA Children’s Programs operates on a fortnightly debit cycle to withdraw payments for our services.

On a debit week, families will receive an account statement on the Monday and the direct debit is processed on the Thursday.

Payment is withdrawn for the subsequent two weeks of care your family has booked.

This process is standardised across all our services* including Early Learning, Before and After School Programs and School Holiday Programs.

Families are encourage to review to the following support documents:

Account Management Fees

The account management fees listed below are applicable to all families.

Account Management Fee
Credit card fee 1.5% inc GST
Dishonour fee $20.00 inc GST
Reinstatement for suspended accounts $100.00 inc GST

Customer Service Team

Our Customer Service Team manages the direct debit process

If you have any questions about a statement or your account, please contact the team:

Families are able to update their bank details at any time by completing this online form.

*Please note: child care services offered in other YMCA managed facilities (e.g. recreation facilities, camp sites) may operate alternative debit cycle processes.