YMCA Children’s Programs operates on a fortnightly debit cycle to withdraw payments for our services.
On a debit week, families will receive an account statement on the Monday and the direct debit is processed on the Thursday.
Payment is withdrawn for the subsequent two weeks of care your family has booked.
This process is standardised across all our services* including Early Learning, Before and After School Programs and School Holiday Programs.
Families are encourage to review to the following support documents:
Account Management Fees
The account management fees listed below are applicable to all families.
|Credit card fee
||1.5% inc GST
||$20.00 inc GST
|Reinstatement for suspended accounts
||$100.00 inc GST
Customer Service Team
Our Customer Service Team manages the direct debit process
If you have any questions about a statement or your account, please contact the team:
Families are able to update their bank details at any time by completing this online form.
*Please note: child care services offered in other YMCA managed facilities (e.g. recreation facilities, camp sites) may operate alternative debit cycle processes.