Your Handy Frequently Asked Questions Guide

  • Date: 19 October 2017
  • Category: General
170406 073

Below are the most commonly asked questions about our YMCA Early Learning Centres. Can’t find what you’re looking for? 

Speak to one of our friendly consultants on 03 8371 0500.

What are the opening hours of the centres?

We are committed to meeting the schedules and needs of busy local families. Each centre's open hours vary slightly, but an example of some of our centre's opening hours is 6:30 am - 6:30 pm. Click here to find your local YMCA ELC and their opening hours.

What is your educator to child ratio? And how important is safety?

The number one priority in our centres is safety. The YMCA is accredited by the Australian Childhood Foundation.

This accreditation was achieved by ensuring child safe practices are embedded in all we do, which includes a strong focus on safeguarding children in our staff’s training. It is also our policy to have a high staff ratio with a minimum of two educators in our spaces at all times.

0-3yrs old = 1 educator per 4 children (1:4)

3-5yrs old = 1 educator per 11 children (1:11)

What qualifications do the educators hold?

Having passionate and qualified educators at our centres who will ensure your child are safe is incredibly important to us which is why we have some strict requirements.

  • All YMCA employees MUST have an educational qualification in children’s services
  • Senior Level 2 First Aid
  • CPR
  • Asthma & Anaphylaxis
  • A current Working with Children’s Check

What is included in the price?

Price includes all care, food and nappies at the early learning centres. At before and after school care, the price includes care, breakfast and afternoon snacks.

How do you enrol and book?

Express your interest online, and one of our friendly staff will contact you to answer any further enquiries you may have. From there you will be emailed with a guide on how to help you make an enrolment. All bookings are completed online, but we are more than happy to walk you through the steps.