At the Y, we consider the safety and wellbeing of children and young people to be our highest priority.

We're accredited by the Australian Childhood Foundation as a child-safe organisation. We've achieved this accreditation by ensuring that child-safe practices are embedded into everything we do.

Our commitments

To ensure a child safe organisation, we commit to:

  • Creating an environment for children and young people to be safe and to feel safe
  • Using best practice standards in the recruitment, screening and employment of YMCA people
  • Providing safe physical environments that when possible, are designed with children, young people, their families and YMCA people
  • Regularly auditing our facilities and immediate surrounding environments to assess their safety
  • Monitoring our online environments to ensure their safety
  • Promoting, supporting and building positive relationships between children and young people, and other users accessing our facilities
  • Ensuring user groups of our facilities comply with our Safeguarding Children and Young People Policy

Our team

We are committed to providing a safe environment for all children and young people. We recruit, train and support our staff and volunteers to care for the children and young people in our programs and services. Our Safeguarding Children and Young People Policy applies to every staff member and volunteer at the Y.

This means all employees and volunteers must;

  • Maintain a valid Working With Children Check
  • Complete a satisfactory police check
  • Complete the Australian Childhood Foundation’s Safeguarding Children and Young People training course

We ensure that our staff and volunteers take all reasonable steps to keep children and young people safe, and to promptly respond to any concern regarding the safety or development of children in our care.

As parents and guardians, your role has the most significant impact on your child’s development so we look forward to working together to help them reach their full potential. Our early learning educators have the qualifications, knowledge and skills to facilitate children’s learning. Find out more about early learning.

National Safeguarding Unit

Our commitment to the safety of children and young people is shared by all YMCA associations across Australia.

We have established a National Safeguarding Unit to drive a collective approach across all states and territories. 

This unit develops frameworks and strategies which are implemented by local teams in each association.

Visit the Y Australia website for more information on how to contact the National Safeguarding Unit.

Report a concern

YMCA Victoria responds to all concerns about the safety of children and young people within our programs.

We strongly encourage you to submit a report if you have a safeguarding concern about our programs. For example, you may have witnessed a situation that put a child or young person at risk.

In the first instance, we ask you to raise your concern with your Centre Manager and Program Coordinator who will be able to provide immediate support.

If you would feel more comfortable contacting our local Safeguarding Team, then please complete the form below.

A representative of this team will liaises with the relevant management team and provide a response.


If you have general feedback or questions about our programs, please submit this through our current families contact form.

Emergency situation

If you or someone you care about is in danger right now, please call 000 and ask for the Police.

If you are not sure if it is an emergency but would like to speak with the Police, please call the Police Assistance Line on 131 444.


    Report a safeguarding concern

    Contact details

    Submission details

    Join on of our programs