School Holiday Programs

As you complete your enrolment you will be asked to provide certain information in order to secure a spot for your child.

We suggest preparing the following documentation before setting up an account:

• Contact information: Contact information is required for the person who will be responsible for the account. Please note: The primary contact would also be the parent or guardian registered for Centrelink benefits.
• Secondary contact: You will also be asked to add a secondary contact, which is the additional parent/guardian.
• Billing information: Your child cannot commence care with us until a payment method has been set up. Please provide the following billing information: credit card details or bank card details.
• Action plans, birth certificates and immunisation history statements.

My Family Lounge is an online booking and enrolment system which allows families to amend or update information at their convenience.

This paperless systems allows you to:

• Enrol your child/ren in our programs
• Submit a new booking request
• Manage existing bookings
• Update your contact details

It can be accessed via desktop or mobile devices (download the app via the Apple App Store or Google Play).

To create a My Family Lounge account, visit their registration portal. You will be asked to set up an account with a username and password.

Once you have registered you will be sent an email with a link to follow to complete your enrolment.

Visit the registration portal

You can complete your child's enrolment form by actioning the following:

1. Enter the primary contact details for the person who will be responsible for the account. Add the secondary contact which is the additional parent or guardian.
2. For each child you are enrolling you will be asked to complete a separate enrolment form.
3. Add which centre or service you want to attend.
4. Provide any medical or dietary requirements for your child are provided.
5. Upload action plans, birth certificates and immunisation history statements.
6. Choose your preferred payment method. Remember, your child cannot commence care with us until a payment method has been set up.
7. Read all the information thoroughly. It is important you feel informed and confident before starting care with us. Almost there...please read and agree to the terms and conditions of the YMCA and type your name in the box.
8. Submit! Click on the submit button when you have completed all of the above. If something is missing, any areas still needing information will be highlighted red at the top of the page.

Once enrolment is completed, sign into My Family Lounge and go to the casual bookings section. Select the days that you would like your child to attend our school holiday program at the relevant location and book your days.

This needs to be done for each child being booked into the program.

Once you have enrolled with YMCA Children's Programs, we recommend reviewing the resources and support service available in our account management section.

This include advice on accessing the Child Care Subsidy, details on our fortnightly debit cycle and directions on updating bank details.

The Child Care Subsidy (CCS) helps eligible families access approved and registered child care providers, by partially subsidising the cost of daily fees.

CCS is provided by the Federal Government and is managed through their Services Australia agency.