Important Information:

If your family received Child Care Subsidy (CCS) for the 2018-19 or 2019-20 financial year, it is important that you confirm your income with the Australian Tax Office (ATO) and Services Australia by Wednesday 30 June 2021.

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My Family Lounge

Already have a My Family Lounge account with YMCA Children's Programs? Sign in via the portal below.

New to our programs?

See the registration information below and complete your details to create a My Family Lounge Account. Before you get started, we also recommend reading our enrolment guide so you have everything you need on-hand to complete your forms.

  • Register for an account

    My Family Lounge is an online booking and enrolment system which allows families to amend or update information at their convenience.

    This paperless systems allows you to:

    • Enrol your child/ren in our programs
    • Submit a new booking request
    • Manage existing bookings
    • Update your contact details

    It can be accessed via desktop or mobile devices (download the app via the Apple App Store or Google Play).

    To create a My Family Lounge account, visit their registration portal. You will be asked to set up an account with a username and password.

    Once you have registered you will be sent an email with a link to follow to complete your enrolment.

    Visit the registration portal

What is My Family Lounge?

My Family Lounge is an online booking and enrolment system which allows you to:

  • enrol your child in our programs
  • submit a new booking request
  • manage existing bookings
  • update your details

The system can be accessed via desktop or mobile devices (download the app via the Apple App Store or Google Play).

New to our programs? Follow our step by step enrolment guide which includes registration instructions for My Family Lounge.

Visit our account management section for details on our fortnightly debit process and other systems used to support families.