COVID-19 update

The Victorian Government has announced that restrictions will ease in regional Victoria, effective from 11:59pm Thursday 9 September. We are seeking clarity on what this means for our regional services. Families will receive direct communications when this detail has been confirmed. There have been no restriction changes in Metropolitan Melbourne.

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Last updated: Thursday 16 September 2021

The Victorian Government have introduced restrictions that limit who can access Early Learning Centres (ELC) and Outside School Hours Care (OSHC) during the current COVID-19 situation. These restrictions vary across metropolitan Melbourne and regional Victoria.

As a result of these changes, the requirements for accessing our ELC and OSHC services have changed. The following service access requirements are in place until further notice.

Early Learning Centres

Early Learning is classified as an essential service and remains open across Victoria.

  • Metropolitan services: open to children of authorised workers, single parents and vulnerable children.
  • Regional services: open to all regional Victorian children who require care.
  • Single parents are a new addition to the list of people with authorised access to early learning services.

Outside School Hours Care

Before and After School Programs are operating on a limited basis.

  • Metropolitan services: open to children of authorised workers, single parents and those classified as vulnerable.
  • Regional services - Prep to Grade 2: open to regional Victorian children who are currently in these year levels.
  • Regional services - Grade 3 to Grade 6: open to children of authorised workers, single parents and those classified as vulnerable.

The following access requirements apply to our Spring School Holiday Program (Mon 20 Sep to Fri 1 Oct.

  • Metropolitan services: open to children of authorised workers, single parents or are classified as vulnerable.
  • Regional services - Students Prep to Grade 2: open to regional Victorian children who were eligible for onsite learning in Term 3.
  • Regional services - Students Grade 3 to Grade 6: open to children who were eligible for onsite learning in Term 3. This includes children of authorised workers, single parents or those classified as vulnerable.

As a result of these restrictions, children who do not meet these requirements cannot attend our Spring School Holiday Program.

In addition, Happy Days Macarthur Squarewhich is based in New South Wales, continues operating as an essential service and is following the states COVIDSafe settings. 

Our commitment to safety and hygiene remains vigilant. We will continue to monitor government updates and guidelines closely.

We will keep families informed on any updates related to our services.

A summary of how our services operate in COVIDSafe settings is detailed below.

  • COVID-19 updates to services in NSW

    In line with the latest restrictions announced for Greater Sydney, our early childhood education and care (ECEC) services will be operating under increased COVIDSafe settings.

    For the latest information on COVIDSafe Settings, visit https://www.nsw.gov.au/covid-19

    COVIDSafe Settings for all ECEC services

    All of our Early Learning Centres across Greater Sydney are open, with appropriate risk mitigation measures in place.
    Please see below updated information on our COVIDSafe Settings at all services.

    Face masks

    Unless a lawful exemption applies, any person aged 12 and over must wear a fitted face mask at all times, except in their own home. Face masks must be carried at all times. The following face mask requirements apply to teachers, educators, education support staff, parents and carers, and any essential visitors when attending an ECEC service:

    • Face masks must be worn indoors when at a service, including during child pick up and drop off.
    • Face masks are required to be worn outdoors where physical distancing of 1.5 metres cannot be maintained from other people.
    • Teachers, educators and education support staff are not required to wear face masks while educating or caring for children, but those who wish to do so, can.

    QR Code check-in

    Parents and carers who enter the site must scan the QR Code to check-in and out every time. For additional information on using QR codes, please visit https://www.nsw.gov.au/covid-19/rules/check-in

    Visitors to services

    Visitors must comply with face mask requirements and keep at least 1.5 metres from others whenever possible and ensure good hand hygiene. A density limit of one person per four square metres will be applied to the reception area.

    Child drop off and pick up

    Drop off and pick up of children will be facilitated in the centres foyer. We ask parents and carers not to enter the centre beyond the foyer until further notice.

    Parents and carers must wear a face mask when indoors and should keep at least 1.5 metres from others wherever possible.

    Temperature checking

    Temperature checking is not required.

    Excursions and incursions

    Excursions will not be conducted and incursions will be rescheduled for when restrictions are further eased.

    Orientation and transition

    Orientation and transition arrangements are not permitted across Greater Sydney.

    Risk-mitigation strategies

    The continued advice from the New South Wales Chief Health Officer and the New South Wales Government is that ECEC services remain safe for staff and children.

    We are continuing all recommended risk-mitigation strategies, such as cleaning, good hand hygiene and outdoor air ventilation, to reduce the risk of COVID-19 in early childhood settings.

    Preventing the spread of COVID-19

    To help slow the spread of COVID-19 in the community, staff and children should stay at home if experiencing any COVID-19 symptoms, no matter how mild, and get tested immediately.

    Further information

    Service NSW COVID-19 helpline is available 24 hours a day on 13 77 88.

  • COVID-19 updates to services in Victoria

    COVIDSafe Settings

    Where able in line with metropolitan restrictions, our Early Learning Centres and Outside School Hours Care Services in Victoria will remain closed except to children where a parent/carer is an authorised worker or a single working parent and has no access to appropriate alternative care, and for vulnerable children.

    In line with regional restrictions in Victoria, our Early Learning Centres and Outside School Hours Care Services (excluding Greater Shepparton) are open for all children to attend on-site.

    Our services are operating with appropriate risk mitigation measures in place. Please see below updated information on our COVIDSafe Settings at all services.

    Face masks

    Unless a lawful exemption applies, any person aged 12 and over must wear a fitted face mask at all times when indoors at a service, and outdoors when physical distancing of 1.5m cannot be maintained during child pick up and drop off.

    Teachers, educators and education support staff are not required to wear face masks while educating or caring for children, but those who wish to do so, can.

    Community facilities

    Our community facilities will remain closed until further notice.

    QR Code check-in

    QR code check-ins are required for all visitors who enter our services, including:

    • all visitors, including contractors, external staff and building and maintenance staff
    • all parents and carers.

    Parents and carers need to check-in at both drop off and pick up. It is important to avoid congregation around QR code points during these peak periods.

    QR code check-ins are not required for service staff or children.

    Visitors to services

    Visitors are currently limited to essential operations only and must comply with face mask requirements and keep at least 1.5 metres from others whenever possible and ensure good hand hygiene.

    A density limit of one person per four square metres will be applied to the reception area.

    Metropolitan areas - virtual tours will be conducted for all until further notice.

    Regional areas - in-person tours of services may be conducted.

    Child drop off and pick up

    Drop off and pick up of children will be facilitated in the centres foyer or outside the front door. We ask parents and carers not to enter the centre beyond the foyer until further notice.

    Parents and carers must wear a face mask when indoors and should keep at least 1.5 metres from others wherever possible.

    Temperature checking

    Temperature checking is not required.

    Excursions and incursions

    Excursions will not be conducted, except for visiting a nearby park as part of an educational program.

    Incursions will be rescheduled.

    Orientation and transition

    Orientation and transition arrangements are not permitted across Victoria. Individual scheduled orientation sessions for new starters can occur with one parent or carer in attendance, if required.

    Any parent or carer in attendance must comply with face mask requirements, and maintain at least 1.5 metres physical distance from others, whenever possible.

     

    Risk-mitigation strategies

    The continued advice from the Victorian Chief Health Officer and the Victorian Government is that ECEC services remain safe for staff and children.

    We are continuing all recommended risk-mitigation strategies, such as cleaning, good hand hygiene and outdoor air ventilation, to reduce the risk of COVID-19 in early childhood settings.

    Preventing the spread of COVID-19

    To help slow the spread of COVID-19 in the community, staff and children should stay at home if experiencing any COVID-19 symptoms, no matter how mild, and get tested immediately.


Our commitment to safety and hygiene remains vigilant, and we will continue to monitor government updates and guidelines closely.

Please remember:

  • If you, your child, or a family member develops symptoms of a fever, chills or sweats, cough, sore throat, shortness of breath, runny nose, loss of smell or taste, you should get tested at a coronavirus (COVID-19) testing facility and stay home.
  • Wear a mask at all times at drop-off and pick-up.
  • Access to families will be restricted to the centres foyer, with staff collecting and dropping off children within this space.
  • Notify our staff if anyone in your family has been unwell or recently tested.
  • Practice good hygiene of handwashing for at least 20 seconds and sanitising when entering and exiting any locations.
  • Maintain physical distancing, keep at least 1.5 metres away from others.

If our staff identify your child as being unwell, we will need to prevent them from entering our service for the health and safety of other children and staff. Similarly, if a child displays symptoms of being unwell, its critical parents/guardians respect the health and safety of others at the centre and collect them immediately.

If you have frequented any of the exposure sites during the nominated timeframes, please stay home and get tested. 
 
There are a number of information and support channels available:

Coronavirus hotline: If you are concerned, call the coronavirus hotline 1800 675 398 (24 Hours).

Interpreting service: If you need an interpreter, call TIS National on 131 450.

Translated resources: https://www.dhhs.vic.gov.au/translated-resources-coronavirus-disease-covid-19

If you have any questions about the above, please contact our Customer Service Team via our current families contact form or call us on (03) 8371 0500 during business hour.

Stay safe and take care.

 

List of metropolitan services

Early Learning Centres

Site Name
Suburb
Clyde North Clyde North
Clyde North Moroak Crescent Clyde North
Craigieburn West Craigieburn West
Cranbourne North Cranbourne North
Derrimut Derrimut
Epping North Epping North
Kororoit Creek Burnside Heights
Mernda Mernda
Narre Warren Narre Warren
Pakenham Pakenham
Point Cook Point Cook
Tarneit Tarneit
Taylors Hill Taylors Hill
Truganina South Truganina
Wyndham Vale Wyndham Vale

Outside School Hours Care (OSHC)

Site Name
Suburb
Aitkens Creek Primary Craigieburn
Barton Primary Cranbourne West
Derrimut Primary Derrimut
Featherbrook College Point Cook
Harvest Home Primary Epping North
John Henry Primary Pakenham
Kororoit Creek Primary Burnside Heights
Mernda Central Primary Mernda
Mernda Park Primary Mernda
Point Cook College Point Cook
Taylors Hill Primary Taylors Hill
Truganina South Primary Truganina
Tulliallan Primary Cranbourne North
Wilandra Rise Primary Clyde North

School Holiday Programs (SHP) based in recreation facilities

Site Name
Suburb
Ashburton Pool and
Recreation Centre
Ashburton
Boroondara Sports Complex Balwyn
Darebin Community
Sports Complex
Reservoir
Macleod Recreation
and Fitness Centre
Macleod


List of regional services

Early Learning Centres

Site Name
Suburb
Lightning Reef North Bendigo
Happy Days Macarthur Square Campbelltown, NSW
Torquay Torquay

Outside School Hours Care (OSHC)

Site Name
Suburb
Armstrong Creek Primary Armstrong Creek
Bannockburn Primary Bannockburn
Castlemaine Campbells Creek
Echuca Primary Echuca
Holy Rosary Primary White Hills (Bendigo)
Horsham Horsham
Lightning Reef Primary North Bendigo
Marist College Bendigo Maiden Gully (Bendigo)
Sacred Heart College Yarrawonga
Yarrawonga
St Francis Primary Strathfieldsaye (Bendigo)
St Kilians Primary Bendigo
St Liborius Primary Eaglehawk (Bendigo)
St Monica's Primary School Kangaroo Flat (Bendigo)
St Therese's Primary School Kennington (Bendigo)
Torquay Primary Torquay
Trafalgar Primary Trafalgar

School Holiday Programs (SHP) based in recreation facilities

Site Name
Suburb
Bass Coast Aquatic and Leisure Centre Wonthaggi
Bellbird Park Indoor Centre Drouin
Phillip Island Leisure Centre Cowes

Interpreting resources and support services:

 

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