YMCA Children's Programs provides a range of resources and support services to help families manage their account.
This include advice on accessing the Child Care Subsidy, details on our fortnightly debit cycle and directions on updating bank details.
New to our programs? Follow our step by step guide to complete our enrolment and booking process.
Current families can sign into My Family Lounge to revise their booking and enrolment details.
The Child Care Subsidy (CCS) helps eligible families access child care by partially subsidising the cost of daily fees. This guide advises families how they can access CCS when enrolled in our programs.
Our programs operate on a fortnightly debit cycle with payment withdrawn for the next two weeks of care booked. This page provides resources to assist families in managing the debit process.